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Refund Policy
Last updated: 20 May 2025
We want you to be completely satisfied with your booking. This policy outlines the terms under which refunds are provided.
1. Eligibility for Refunds
Refunds are subject to the fare rules of the airline or the cancellation policy of the hotel associated with your booking. Some fares and rates are non-refundable.
2. Processing Time
Once a refund is approved, it may take 7 to 14 business days for the amount to reflect in your original payment method, depending on your bank or credit card issuer.
3. Service Fees
Please note that service fees or booking fees charged by FlyAway at the time of booking are generally non-refundable unless stated otherwise.
4. Requesting a Refund
To request a refund, please contact our customer support team with your booking reference details. We will process your request in accordance with the applicable policies.